AUSTIN, Texas (Nexstar) – The Texas Attorney General’s Office provided guidance Friday as many grow concerned about skyrocketing energy bills following the winter storm last week.
The Consumer Protection Office is encouraging residents to:
- Turn off auto pay for utility bills and review each bill prior to paying
- Contact the Office of Public Utility Counsel if you have trouble reading or understanding your bill
- File a complain with the AG’s Office at http://txoag.force.com/CPDOnlineForm
The guidance comes as reports have spread across social media of energy bills in the thousands of dollars.
Currently, lawmakers in Texas are holding hearings with the Electric Reliability Council of Texas, the PUC, and more to better understand what happened to the energy grid during the storm.
Lt. Gov. Dan Patrick also vowed to fix the problem and ensure that Texans aren’t left with the bill.
“We are going to make it fair and we are going to fix it,” Patrick said last week in the Tall City. “We are not going to let anyone have their power turned off because they have this big bill, we are going to figure out a way to dramatically reduce those numbers, but that’s all I can say today because we have to work through that.”