Grocery workers man the front line during pandemic


ODESSA, Texas (Big 2/Fox 24) – For Jackie Walters, helping people has always been a big part of his life and now more than ever he is grateful he can still do that.

“It’s kind of an honor, I feel like I’m  being a servant taking care of what you need to take care of and taking care of the customers. They’re nervous they want somebody to have a friendly face and we try to be that friendly face for them,” he said.

Walters, who works as a front end lead at Market Street said these times are tough but being kind to others and having patience goes a long way.

“It’s just going to have to be a thing where we are going to have to work together, the things that aren’t they’re just going to have to give it some time and it will show up,” he added.

Kenny Copeland, the Store Director, said it’s all about team work and making sure their employees are healthy and making sure we do our part as shoppers by at least wearing a mask.

“We screen them with a few questions to make sure their health is okay and that nobody is coming to work sick. We have a thermometer, touch-less thermometer, that we use to gage their temperature before they come to work. Another thing that you can do is as a family if you could limit the number of family members when you come shopping,” said Copeland.

According to Copeland, Market Street only allows one hundred people in the store at once. It becomes more difficult to direct traffic and follow social distancing guidelines when multiple members of one family come in to shop.

“Issues that we’ve had, we’ve got these arrows for directions you go one way down one aisle or the other way and a lot of people just don’t see those arrows.”

Jackie Walters said they also sanitize their cash registers every hour and they have a crew that goes around and sanitizes the baskets, doors, and other points of contact.

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