Digital Exclusive: Hospitals connecting patients and families virtually


This scanning electron microscope image shows SARS-CoV-2 (yellow)—also known as 2019-nCoV, the virus that causes COVID-19—isolated from a patient in the U.S., emerging from the surface of cells (pink) cultured in the lab. Credit: NIAID-RML

(YourBasin) – In these trying times, families are frustrated not being able to gather in the hospital to visit loved ones.

With restrictions on visitation set in place by Governor Greg Abbott, hospitals had to get creative to connect patients to their families while facing some frustration from family members.

Though there are some exceptions for visitors which includes labor and delivery and patients who are dying.

Currently, restrictions are in place until September 29 under Abbott’s mandate for hospitals.

As most families have been understanding of the situation, some families have voiced their frustrations to the hospitals but officials want to remind the public, safety is first for the staff and patients.

Hear what the hospitals are doing to cope with struggle.

Medical Center Hospital

Officials at Medical Center Hospital share the pain with the patient’s families who are unable to visit with them during this difficult time.

One question officials ask every day is, ‘what can we do for our patients?’

Officials are setting up a dropbox for families to leave photos for patients for staff to print out and give to patients in their room.

Odessa Regional Medical Center

ORMC’s Chief Medical Officer Dr. Rohith Saravanan wants to remind the public this isn’t just their policy but guidance that’s coming from state health services and the CDC.

Nurses also do daily check-ins for families to give them updates on the patient.

Saravanan says the process for ORMC is safety first and patient advocacy.

Midland Memorial Hospital

Midland Memorial has understood the frustration and concern for families during the pandemic. Daily check-ins and virtual visits have helped put families’ minds at ease when in-person visits aren’t allowed.

According to Chief Nursing Officer Kit Bredimus, Midland Memorial is trying to obtain more iPads for virtual visits.

Bredimus stated nurses have offered to use their phones to reach families for patients but the hospital has received some iPads through donations from the community.

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