ODESSA, Texas (Big 2/Fox 24) – COVID-19 has more people learning, working, and communicating from home leaving MOTRAN with a question, are people getting their money’s worth when it comes to internet speed?
“We have some areas that are needing more service and we are working with some of the service providers to fill in those gaps. Then what we also realized was even the places that are serviced what they are paying for is not necessarily what they are getting,” said Dustin Fawcett, the Vice President of MOTRAN.
Fawcett said, “COVID-19 has people are at home and Zooming more, FaceTiming, all of those things, telecommunication, working from home. Those concerns are even more amplified.”
Fawcett is encouraging Midland and Odessa residents to complete a broadband connectivity survey. He says the process is easy: go to speedtest.net, fill out the MOTRAN form, and send your results to them.
“It affects everybody you know people call internet the digital highway well just as we have our regular highways that need servicing this needs servicing,” said the Vice President of MOTRAN.
Once they have enough data from participants they will send that data to service providers.
“Really we want to see if there are any companies who are advertising certain speeds and if you see a commonality across the board that ‘x company’ is advertising this and everybody is paying for this level of service and they are really getting 50-40% of what they are actually paying for,” he said.
Fawcett said its best to conduct these tests at least three times at different times of the day to make sure the results are accurate.